Scott Reid is a member of the Problem Analysis Group of the IT department at a large health care organization in Sweden and has been using Wireshark and its predecessor, Ethereal, for over ten years. In his position as Technical Specialist, he uses Wireshark daily for a range of functions - from benchmarking to development and preproduction testing to troubleshooting large-scale IT systems. An extensive variety of protocols and technologies are examined and evaluated regularly, and Wireshark is often used while giving presentations to demonstrate the details and particulars of a case.